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Transform Your B2B Shop into a Digital Platform
From Transactions to Customer Loyalty
You already have an online shop – but there’s so much more potential. We help you take the next step: turning it into a B2B platform that not only works but truly builds customer loyalty, simplifies processes, and makes your business scalable.
We support you in transforming your shop into a platform that does more: automate, personalize, analyze – and truly perform.
Find out where you stand – and what’s still missing to turn your shop into a digital powerhouse.
The 8 Phases of Digital B2B
Where do you stand today? How do you reach the next phase? We help you get there.
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The Functional Online Shop
Prices, availability, checkout
→ Now customers can order online – but that’s about it.)
The Self-Service Channel
Invoices, quotes, reorders
→ The shop saves time – and eases the workload of the back office.)
The Advisory Shop
Context, recommendations, configurators
→ The shop advises – not just sells.)
The Digital Platform
APIs, EDI, process integration
→ The shop becomes part of the customer’s workflow.)
Data-Driven Sales
Tracking, behavioral data, CRM triggers
→ The shop knows when the customer buys – and why not.)
The Automated Dialogue
Follow-up emails, targeted offers, cart reminders
→ The shop reaches out before the sales team has to.)
The Intelligent B2B System
AI-powered search, conversational commerce, dynamic pricing
→ The shop anticipates needs – becoming an active sales partner.)
The Online Product Catalog
A static frontend without real value. Customers still call.
→ The shop displays products – but doesn’t solve any problems yet.
Why a Platform Is More Than Just Technology.
- Digital channels become measurably successful
- Customer loyalty through smart processes
- Relief for support & sales
- Foundation for scaling & automation
- Future readiness & data ownership
Let’s Transform Your Shop into a B2B Platform Together.
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